Customize Your Stay

Hotel-Style Services

Naturally there are some aspects of staying in a hotel that many people would miss, such as the 24 hour concierge and the convenience of room service. But don’t worry, because Smartflats provide these too, with round the clock assistance by phone or email and delicious food delivered to your door at our Brussels flats.

With Smartflats, you get all the space, privacy and luxury of your own apartment, with all the quality, service and style of a top hotel. And all at remarkably affordable prices.
What’s more, unlike some apartment rental companies, you can rent a luxury apartment from Smartflats from as little as one night, so you can enjoy spacious comfort even on a flying visit.

Early check-in & Late check-out

More time in your Smartflats!If you would like to have access to your flat from 9am instead of 3pm, or leaving your flat after 12pm until 2pm or 6pm, please place your order in at least 24 hours in advance. This service is subject to availability and must be confirmed by the team.Early check-in is available from 9am & late check-out until 2pm or 6pm.- Early check-in from 9am is charged 100€- Late check-out until 2pm is charged 50€ (on Sunday, it is charged 25€)- Late check-out until 6pm is charged 100€ (on Sunday, it is charged 50€)→ Please leave the name in comment on which the booking has been made so we can easily retrieve your reservation.→ Please leave the name in comment on which the booking has been made so we can easily retrieve your reservation.

Extra Towels

If you need extra towels, we'll be happy to bring you more.Extra Towels include 1 small towel, 1 big towel and 1 bath mat, for €7.Please inform us at least 24 hours.

Home Refresh

If you would like additional cleaning, we can arrange that for you!- A Refreshing includes the change of your bed linens and towels (1 big, 1 small and 1 bath mat), for €10/person.- A Basic Cleaning includes the cleaning of your flat, for €20.- A Complete Cleaning includes the cleaning of your flat as well as the change of your bed linens and towels, for €25.Please inform us at least 24 hours in advance and indicate the date & time in the calendar below.

Baby cot

A little one is travelling with you?We can provide you a baby cot in numerous of our Smartflats (please note that this is not available in every of our Smartflats). You can send your request to our team and they will come back to you to confirm the order.Baby cot is charged €25 per stay.Please inform us at least 48 hours in advance.

Working space & meeting rooms

Stay at Smartflats, work at Smartwork.Whether you're looking for a meeting room or a workspace in Brussels while you're staying there, SmartWork can offer everything you need at one doorstep of your flat.SmartWork Loi (EU Quarter) and SmartWork Monnaie (City Center) provides you with a coworking space (free wifi, printing, great coffee among other things) and meeting rooms from Monday to Friday, from 9.00 am to 8.00 pm. Feel free to request these services outside the regular hours, we will do our best to accommodate your needs.Please include in the comments the following details:- The name of the reservation- The Smartflats you have booked- The date of arrival- The date you would need the serviceRates:- Half-day access (4 hours) to the coworking space : 25€ (VAT incl.)- Full-day access to the coworking space: 30€ (VAT incl.)- Meeting room (price per hour): 25€ (VAT incl.)

Room Service

In order to provide you with all the services an hotel offers, we partnered with two great food delivery providers.

Order in one of the best restaurants in town and get it delivered at your Smartflats thanks to Deliveroo. You can order your meal here.

Don't want to worry about what you're going to eat during your stay? Our partner All Ready prepares high quality and tasty meals delivered in your Smartflats before your arrival! It will be waiting for you in the fridge, you will only have to heat it up. Enjoy! Order here: and use the promocode “enjoysmartflats2016” to get 5% off your order.

Public Transports

Getting around Brussels is very easy thanks to the public transports. Here below you can find the map of the public transport network and the link to download their app so you can check the timetables.

iPhone app
Android app


Brussels offers you several solutions if you wish to travel the town by car:

Taxis Verts is the most used taxi company in Brussels. You can book in advance or call for an immediate order. Get all the infos here.

Never heard about Uber? Follow this link and get ready to adopt this app that provides you a private car with chauffeur here.

Taxi2Share is another option to travel around Brussels. Book in advance to share your taxi and enjoy a reliable service for less. Who knows, you could even make new business contacts with your fellow passengers. Get all the infos here.

Transfer from/to the Brussels Airport and Midi Station

You can book a transfer to or from the Brussels Airport and the Midi station:

- From Brussels Airport (Zaventem)
- To Brussels Airport (Zaventem)
- From Midi Station (train station)
- To Midi Station (train station)